Policies & Reports

As accredited members of Imagine Canada and Assistance Dogs International, National Service Dogs is committed to good governance, transparency and accountability; including the promotion of equality, diversity, and inclusion. If you have any questions about our policies or reporting please contact us at info@nsd.on.ca

Policies

Code of Conduct for Employees and Volunteers
Assistance Dogs International Standards and Ethics
Privacy Policy
Complaint Policy
NSD Service Standards
NSD’s Commitment to Animal Health and Wellbeing
Refund Policy
Fundraising Policy
Investment Policy
Volunteer Policy
Successor Dog Policy
Canadian Association of Guide and Assistance Dog Schools Humane Training Policy
Canada and USA – Update Airline Policy for Service Dogs 2023

We are always appreciative and responsive to any suggestions or concerns regarding any of our policies and practices. Please send your comments to info@nsd.on.ca and review our complaints policy above.

Reports

2022 Annual Report

Past Annual Reports:
2021 Annual Report
2020 Annual Report
2019 Annual Report
2018 Annual Report
2017 Annual Report
2016 Annual Report
2015 Annual Report A message from our President (Video)
2014 Annual Report 2014 Highlights (Video)
2013 Annual Report 2013 Highlights (Video)
2012 Annual Report 2012 Highlights (Video)
2011 Annual Report
2010 Annual Report

2022 Audited Financial Statement

Past Financial Statements
2021 Audited Financial Statement
2020 Audited Financial Statement
2019 Audited Financial Statement
2018 Audited Financial Statement
2017 Audited Financial Statement
2016 Audited Financial Report
2015 Audited Financial Report
2014 Audited Financial Report
2013 Audited Financial Report
2012 Audited Financial Report
2011 Audited Financial Statement
2010 Audited Financial Statement

CRA Information Returns:
For a complete list of NSD’s past Registered Charity Information Returns, including detailed financial reports, please visit the Canada Revenue Agency’s Charity Listings.